FAQs
Is the shipping free?
Yes, we offer complimentary shipping across India. For international orders, shipping rates vary based on your location. We partner with trusted logistics providers to ensure your order reaches you safely and can be tracked at every step.
When will I receive my item?
Once shipped, delivery within India takes 2-4 days, depending on your city and pincode.
For international orders, delivery typically takes 7-14 days, based on your location.
Can I change or return my item?
We offer size exchanges only, but since our clothing is designed for a relaxed fit, size concerns are rare. Before dispatching, we usually confirm your size to ensure a perfect fit.
Returns are accepted only for defective items. If you receive a damaged piece or need assistance, please reach out to us—we’re always here to help.
CUSTOMER REVIEWS
Wore the rouge hued handwoven and naturally dyed Rur Shift Dress. The fabric felt like a soft caress and the fit is easygoing thanks to the small vertical pleat. I personally loved the neck - a very flattering style. Personally, I loved the pockets, the little accents like the frayed hem and the relaxed fit. Frankly, this is my first shift dress and as always I thought the silhouette won't suit me but I'm quite happy with the results.
Founder's note :Thank you so much, Nupur. Coming from someone who notices stories and details for a living, this means a great deal to us. I'm especially happy the Rur Shift Dress changed your mind about the shift silhouette. We spend a lot of time obsessing over the little things - the neckline, pleat, pockets and hand-finished details. So it's wonderful to know they resonated with you. Wishing you many beautiful wears ❤️



